A777 plane's Privacy Policy – Your Data Is Our Responsibility

a777 plane ("we", "us", "platform") holds your privacy in the highest regard. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information.

This policy applies to our website, mobile application, and all other digital services. By using any a777 plane service, you consent to the processing of your data as described in this Privacy Policy.

We follow international standards to protect the data of our members based in Bangladesh. Every transaction, login, and data exchange on our platform is handled with the highest level of security.

When you register and use a777 plane's services, we collect various types of information. Below, we clearly outline what data is collected and the purpose behind each.

A. Information You Provide Directly

• Personal Details: Full name, date of birth, gender.
• Contact Details: Email address, mobile number, and current address.
• Account Information: Username and password (stored in encrypted form).
• Identity Verification Documents: Copy of national ID, passport, or driving license (for KYC purposes).
• Financial Information: Mobile banking number (bKash, Nagad, Rocket) and transaction history.

B. Automatically Collected Information

• Device Information: Device type, operating system, browser type and version.
• Network Information: IP address and type of internet connection.
• Usage Data: Pages visited, time spent, and games played.
• Cookies & Tracking: Session cookies, preference data, login state.

A777 plane uses your information only for specific, legitimate purposes. We never use your data for anything not outlined in this policy without your consent.

Primary Use Cases

• Account Management: Registration, login, password recovery, and account settings management.
• Service Delivery: Playing games, betting, and processing deposits & withdrawals.
• Identity Verification: Age verification, KYC process, and anti-money laundering (AML) compliance.
• Security & Fraud Prevention: Detection and prevention of suspicious activity.
• Customer Support: Support ticket resolution and complaint handling.
• Fulfilling Legal Obligations: Meeting regulatory requirements.
• Service Improvement: Analyzing usage patterns to improve the platform.
• Contact: Sending important updates, security alerts, and promotional offers (with your consent).

A777 plane does not sell your personal data to third parties. However, in certain circumstances, we may share limited information with trusted partners.

When Information May Be Shared

• Payment Processor: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• KYC Verification Service: With licensed third parties for identity verification purposes.
• Legal Authorities: In response to a court order or a lawful request from a government authority.
• Licensing Authority: To regulatory authorities as required under the terms of our gaming license.
• Technical Service Providers: Contracted partners providing services such as cloud hosting and cybersecurity, all of whom adhere to our privacy standards.

A777 plane uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain core features of the platform.

To keep your data secure, a777 plane has implemented industry-leading technical and organizational measures.

Our Security Technology

• 256-bit SSL/TLS Encryption: All data transfers are secured with industry-leading encryption standards.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Two-Factor Authentication (2FA): Two-factor authentication available for added security.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Secure Data Centers: Data stored in ISO 27001 certified data centers.

A777 plane retains your data only for as long as necessary to provide services or meet legal obligations.

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Financial and transaction records are retained for a minimum of 5 years after account closure (as required by law).
• KYC Documents: A minimum of 5 years, as required by regulatory guidelines.
• Logs & Audit Trail: Up to 2 years for security purposes.
• Marketing Preferences: Permanently deleted 1 year after unsubscribing.

Once the applicable retention period expires, data is securely deleted or fully anonymized so that it can no longer be linked to you in any way.

As a member of a777 plane, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

How to Exercise Your Rights

To exercise any of the rights listed above, email us at support@a777plane.net or Help Center Open a support ticket from the page. We typically respond to your request within 30 business days.

A777 plane is exclusively for adults aged 18 and over. We do not knowingly collect any information from minors.

• Date of birth verification is mandatory at registration.
• Additional age verification documents may be requested in cases of suspicion.
• If any minor's data is found in our system, it is immediately deleted and the associated account is closed.

If you believe a minor is using a777 plane, please contact our support team immediately.

A777 plane may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• For significant changes, you will be notified by email before they take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent version.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• The support team can provide copies of previous versions upon request.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team. We typically respond within 24–48 hours.

• Email: support@a777plane.net
• Live Chat: Live chat is available directly on the platform.
• Help Center: Help Center Page View.